satisfaction

DWP trumpets 98% satisfaction - but not with unemployment services

Thu, 07/11/2013 - 12:38 -- nick

The Department for Work and Pensions is at it again.

The beleaguered government department has today publicised a rare piece of good news: a 98% satisfaction rating with one of its services.

So which flagship section has received the full press release treatment?

The online births, deaths and marriages service 'Tell Us Once'.

Hardly a key part of the DWP offer.

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